About Michelle
Michelle Phaneuf is a Chartered Mediator and Professional Engineer who utilizes interest based tools to bring awareness and empathy to manage workplace conflict situations in a non-confrontationalmanner. Michelle works through her own consulting company, REA- Reaching Enduring Agreements, with Employee Assistance Providers (EAP’s)
and the Business Development Bank of Canada (BDC) to provide conflict management and conflict resolution services. She is currently the Alberta Co-Director of the Workplace Fairness Institute and assists organizations to assess and audit their conflict management systems to ensure that each employee is treated with equality of concern and respect.
CAREER EXPERIENCE
TransAlta Energy Systems (Winnipeg, Calgary) Initially worked
in a variety of on-site engineering situations in the Winnipeg
branch office. Once promoted to the head office in Calgary I
assisted in coordinating their Service Program, Training Program and negotiating
and monitoring energy contracts.
Principal: Reports & Energy Analysis Private Consultant for the Energy Industry
assisting clients with their energy management needs. Familiar with energy auditing,
energy monitoring and a variety of energy rate structures. Involved with negotiation and
resolution of many Energy Performance contracts across Canada.
Property Owner/Manager – negotiate leases and resolve tenant concerns on an ongoing basis for over 150 clients.
TRAINING / EDUCATION
University of Saskatchewan; B.Sc., Electrical Engineering – 1985
Professional Engineer - APEGGA – 1989 - Present
Facilitator - Energy Monitoring & Tracking Workshops – Gov of Can - 1999-2001
Justice Institute of BC – in conjunction with the U of C - Conflict Resolution
Specialization in Mediation and Negotiation – 2008
PROFESSIONAL AFFILIATIONS
Alberta Arbitration and Mediation Society
Community Mediation Calgary Society - Board Member
Human Resources Association of Calgary
Association of Professional Engineers, Geologists and Geophysicists of Alberta
SPEAKING:
Michelle's passion is resolving conflict and she enjoys speaking to all types of group sizes and backgrounds. She has delivered presentations to the following groups:
- APEGGA members - Association of Professional Engineer, Geologists & Geophysicists of Alberta
- SAIT - MacPhail School of Energy
- CIRA members – Canadian Industrial Relations Association
- I/O members – Industrial Organizational Psychology
- Business Analyst World Conference
- University of Calgary – Students Union Leadership Summit
- University of Calgary – Schulich School of Engineering
- CH2MHill Women’s Network
- IT Service Management Association
- Canadian Condominium Institute – Southern Alberta
- Calgary Public Library
Conflict Management Consultant
Alberta Co-Director Workplace Fairness
Mediator Negotiator Facilitator
Calgary, Alberta
Phone: 403.243.0147
Email: michelle@rea-agreements.com
